01
Tell Us What You Want to Change
You do not need to know the exact tree before contacting us.
Maybe you want shade beside the house. Maybe an open property line needs privacy. You may have a new landscape plan, an empty entrance or an old tree that needs to be replaced.
Start with the property and the result you want.
The most useful information includes:
- The property address
- Photographs of the planting area
- Photographs of gates, driveways or other access points
- The approximate number of trees or shrubs
- Any tree preferences you already have
- What you want the finished planting to accomplish
A few useful photographs can answer questions that are difficult to explain in a form.
Request a planting estimate02
We Work Through the Fit
A healthy tree still needs the right property, location and planting conditions.
We review what you want the planting to accomplish, how much room is available and which trees may fit. Starting size, nursery availability, sunlight, drainage and the mature size of the tree can all affect the recommendation.
Access matters too.
A larger tree may need room for a delivery truck and equipment. Gates, slopes, overhead lines, soft ground and tight turns can change what can reach the planting location.
Planting day should not be the first time we discover that the tree cannot fit through the gate.
If photographs provide enough information, we may be able to continue without visiting the property first. If the site needs to be seen before we prepare the estimate, we will tell you.
03
You Get a Clear Planting Scope
Before work is scheduled, you should know what you are approving.
The estimate will identify the proposed plant material, quantities and installation work. It should also explain whether removal, mulch, staking or other finishing work is included.
For larger projects, the scope may also address delivery, equipment access, multiple planting areas and the order in which the work will be completed.
Once the scope is approved, we coordinate the plant material and planting schedule.
04
We Source, Deliver and Plant
Planting day is where the planning becomes visible.
We coordinate the trees or shrubs, delivery, crew and equipment needed for the approved project. Planting locations are confirmed before the work moves across the property.
Each tree is handled around the size and weight of its root ball. It is set at the proper depth, backfilled and finished with mulch. Staking is used when the tree and site call for it.
The crew also cleans the work area included in the approved scope.
For a better look at the size and variety of work we complete, see our Kentucky planting projects.
05
Before We Leave, We Explain What Happens Next
A finished planting is only beginning to establish.
New trees and shrubs need consistent watering while their roots begin growing into the surrounding soil. Hot weather, wind and dry conditions can change how quickly a root ball loses moisture.
Before leaving, we explain the initial watering expectations and provide the care information needed for the plants included in the project.
Qualifying installations include a one-year limited plant warranty when the provided watering guide and warranty requirements are followed.
Read about tree care and warrantyFAQ
Common Questions
Do I need to know which tree I want?
No. Tell us what you want the planting to accomplish and provide photographs of the property. If you already have a tree or shrub preference, include it.
Can you prepare an estimate from photographs?
Sometimes. Clear photographs of the planting area and access route may provide enough information to begin. If we need to visit the property before preparing the estimate, we will tell you.
How soon can the planting be completed?
Timing depends on the project, plant availability, season, weather and property conditions. We discuss scheduling after the scope and plant material are approved.
What should I do before planting day?
We will explain any preparation needed for your property. That may include confirming access, moving vehicles or identifying anything near the planting area that the crew needs to know about.
Who is responsible for watering?
The property owner or designated caretaker is responsible for watering after installation. We provide watering instructions and explain the requirements for qualifying warranty coverage.
START WITH THE PROPERTY
You Do Not Need to Have Every Detail Figured Out
Send the property address, a few photographs and what you want the planting to change. We will help work through the trees, access and installation scope from there.